Frontmatec
Service Technician
The incumbent will travel to our customers' sites to resolve various mechanical and electrical issues, as well as install equipment and provide assistance during installations and commissioning.
Benefits
- Challenging jobs;
- Flexible hours;
- Several opportunities for advancement;
- A free and accessible training room;
- In-house training;
- Travel opportunities;
- And much more...
Responsibilities
- Travel to our customers to answer service calls and make necessary adjustments (day, evening, weekend), whether mechanical or electrical;
- Supervise personnel during equipment installations and provide support during start-ups to ensure proper operation of equipment and training of workers in place;
- Install, wire, start up and adjust equipment during customer installations;
- Analyze the problems encountered during installations and collect the information necessary to solve these problems in order to act and make the necessary modifications to ensure the proper functioning of the equipment;
- Ensure, before leaving the customer's premises, that all work to be done has been completed correctly and that the customer is satisfied;
- Complete visit reports and explain problems encountered to team members at the scheduled meeting for future improvement;
- Adhere to health and safety standards at all times;
- Plan the methods, resources and equipment required for the facilities;
- Ensure that Frontmatec's health and safety standards and applicable laws and regulations (OSHA and OHSA) are applied at the customer's site and in the plant.
Qualifications
- Good knowledge of health and safety standards in slaughterhouses;
- Be able to use Autocad (Basic) ;
- Have an excellent mechanical mind, good manual dexterity and general electrical knowledge;
- Be able to supervise staff;
- Ability to work on an unstable schedule (day, evening, weekend) ;
- Sense of analysis and logic;
- Sense of responsibility;
- Customer service skills;
- Resourcefulness;
- Stress resistance;
- Confidentiality.
Training
- Degree in mechanical, electrical or automation combined with one year of customer service experience.
The use of the masculine gender in the ad is only intended to lighten the content.
Frontmatec
Company profile
Frontmatec, a world-renowned international company, develops customized automation solutions for the food industry. From single machine sales to complete projects, Frontmatec offers unique, state-of-the-art solutions. Frontmatec is the result of the merger of six companies. With this combination of strengths, they are able to offer unique complete solutions that will create considerable added value for customers. With operations in Europe, America and Asia, Frontmatec serves a wide range of high-profile customers, from world-class manufacturers to large international food processors.
Sectors of activity
Manufacturing of industrial machinery
Service area
Province of Quebec
Number of employees
100+ people